Foam will happily replace any incorrectly supplied product.
About memory foam products, unless incorrectly supplied, we are compelled by law to sell NEW PRODUCTS ONLY.
Therefore we are unable to accept any returns of memory foam.
Foam will of course provide all customers only with new, unused products.
New foam has a very particular fragrance, and just as is the case with a new car, this fragrance will fade over time.
Foam complies with the EU Distance Selling Directive which, as part of the Consumer Protection (Distance Selling) Regulations 2000,
is now an established part of UK law.
The distance selling directive does not apply for made to order products (e.g. foam cut to size) and business purchases.
Therefore unless in error, we will only accept returns for non made to order private purchases.
Return postage is the responsibility of the customer and is non-refundable.
In any case postage charges are not refundable, there is no profit in our low postage charges, on many occasions we actually pay more to the courier.
Our Company is committed to providing our valued customers with the best services available.
As we offer convenient online shopping, we want you to be assured that your personal information is properly safeguarded.
Does AnyFoam collect personal details?
When you order products, our registration process asks you to provide us with a limited amount of personal information.
This information is necessary to process your order. Categories of personally identifiable information include: name, address, phone number,
e-mail address, date of birth and billing/shipping information.
Additionally, our web server automatically collects click-stream information such as the address (or "URL") of the web site that you came from
before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered
on our site.
We do not store any credit card details electronically or otherwise.
What does AnyFoam do with my information?
You may choose to supply personalized information that will enable you to receive individualised customer service that we cannot offer anonymous users.
That customer service may include notices about updates to our web site, e-mail reminders, and communicating with Any
We also use the information that you provide in order to respond to your requests, customize your online shopping experience,
administer contests or promotions, offer new products and services, and measure and improve the effectiveness of our web sites or our
Will my information be shared with any other companies?
We will not intentionally release your particular information other than to:
Agents: We may employ other companies and individuals to perform functions on our behalf.
They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: We may send offers to selected groups of customers on behalf of other businesses.
When we do this, we do not give that business your name and address. If you do not want to receive such offers, please notify us.
Business Transfers: As we continue to develop our business, we might sell or buy stores or assets.
In such transactions, customer information generally is one of the transferred business assets.
Also, in the unlikely event that AnyFoam or substantially all of its assets are acquired,
customer information will of course be one of the transferred assets and is permissible under law.
Protection of AnyFoam and Others: We release personal information when we believe release is appropriate to comply with
laws and other agreements; or protect the rights, property, or safety of AnyFoam, our users, or others.
This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Can I choose not to provide any information?
You can always choose not to provide information, but in that case you wouldn't be able to make an order or take advantage of such Any
Foam features as listed above.
Do you email your customers often, or sell their email address?
We do not sell any information of our customers, and we email very
If you do not want to receive e-mail or other mail from us, please email us at: info@AnyFoam.co.uk
Does AnyFoam use tracking cookies?
"Cookies" are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems
to recognize your browser. Cookies let us "remember" information about your preferences and passwords and allow you to move within our
web sites without reintroducing yourself. We use cookie and web beacon technology to track which pages on our sites our visitors view
and which web browsers our visitors use. Cookies allow us to record session information (such as items that customers add to their shopping carts).
They record user-specific information on what pages customers access or visit,
record past activity at a site in order to provide better service when customers return to our site,
and customize web page content on customers' browser type or other information that the customer sends.
Cookies do not enable us to determine the identity of any visitor to our web site.
We cannot identify you unless you specifically tell us who you are.
Most Internet browsers permit you to erase or block cookies. Refer to your browser instructions or help screens to assist you in these processes:
preventing your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie,
or how to disable cookies altogether. Please note that cookies permit you to take full advantage of Any
Foam features and we
recommend that you leave them turned on.
Is my personal information secure?
Foam is committed to securing your personal information.
We never process, store or even see your credit card details. All payments are processed via Paypal / Moneybookers / Google Checkout.
It is important for you to protect against unauthorized access to your passwords and to your computer.
Be sure to sign off when finished using a shared computer.
Consent to collection and use of information
By visiting our web site and using the services and features that we have made available, you consent to our collection and use of
information in the manner we have described for you. You also consent to the terms and conditions that we have posted on our web site.
Links to additional websites
We may provide links to other sites that we believe offer our customers useful services.
Since these other sites are not under the control of Any
Foam, we cannot and do not make any representation or guarantee
regarding the linked sites or their content. Our providing these links does not constitute an endorsement by Any
and we cannot be responsible for the privacy policies or security procedures of the linked sites.
Therefore, you may want to review a linked site's privacy and security policies before entering any information.
As our business changes, we will continue to implement new technologies and improve the services and features we provide.
we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have.
Any questions should be directed to info@AnyFoam.co.uk
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies,
how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
However, you will not be able to use some important features on most websites.
Just close this window when you are finished